Frequently Asked Questions
Choosing the Right Storage Unit
What size storage unit do I need?
After making a list of what you plan to store, use Allsafe Self-Storage’s storage unit size guide to help choose the right space. Selecting the correct size helps you avoid paying for unused space.
What type of access to the storage unit do I want?
Drive-up storage units are ideal for frequently accessed items like recreational gear. Indoor storage units can be a cost-effective option for items you won’t need to access often.
Is the storage unit for personal or business needs?
Storage units are commonly used for both personal and business storage. Businesses often store inventory, equipment, records, or office furniture, and storage costs may be tax-deductible.
Why not use a pickup and delivery service?
With self storage, you have direct access to your storage unit, no appointment scheduling, and the ability to organize and adjust your stored items at your own pace.
Access, Convenience, and Rentals
When can I access my stored items?
You can access your storage unit from 7:00 a.m. to 8:00 p.m., 365 days a year, as long as your account is current. If you need temporary extended gate hours, contact the office to discuss availability.
Can I rent a storage unit online?
Yes. With Allsafe’s contactless e-Rental system, you can choose a storage unit, rent online, and move in right away without visiting the office. If you’d like to tour the facility in person, you can schedule a visit with the on-site team.
Will I get locked into a long, expensive contract?
No. Allsafe Self-Storage offers month-to-month rentals with no long-term commitment. Store for as long as you need and adjust your rental based on your schedule.
Do you sell merchandise to help make moving easier?
Yes. Most locations sell moving and packing supplies such as boxes, mattress covers, and packing tape. The Alameda location offers locks only.
Security and Protection
How can I feel confident that my stored items will be safe?
You can feel confident storing your belongings at Allsafe Self-Storage. Our facilities feature video surveillance cameras, computerized gate access, and on-site resident managers. Many locations also offer individually alarmed storage units, digital video recording, audible storage unit alarms, and comprehensive fire protection systems.
Some features may not be available at all locations. Contact us for details about a specific facility.
Do I need to get insurance?
Yes, tenant insurance is required to rent a storage unit. You may purchase insurance through the facility or provide proof of your own coverage. Insurance helps protect your belongings in the event of unexpected damage or loss, similar to homeowner or renter’s insurance. Coverage requirements may vary by location.
What items am I not allowed to store in storage units or parking spaces at Allsafe Self-Storage?
What items am I not allowed to store in storage units or parking spaces at Allsafe Self-Storage?
For safety and legal reasons, certain items are not permitted in storage units or parking spaces. These include combustible or flammable materials such as fireworks, fuel tanks, fertilizer, or paint thinner. Firearms are also not allowed.
Living animals or plants cannot be stored in a unit, and food of any kind, including canned goods, dry food, perishable items, or pet food, is prohibited because it can attract pests.
Illegal items such as prohibited weapons, drugs, drug paraphernalia, or stolen property are also strictly forbidden. If an item is illegal to possess elsewhere, it cannot be stored at our facility.
If you have questions about whether an item can be stored at our facility, please contact our team.
