*****Michelle you are absolutely amazing!!***** I am a returning customer and manage another unit there for a family member for well over 5 years. We rented another unit here and needed it to be somewhat close to our existing unit we already have.(My family member is disabled and on a Ventilator so we didn’t want her to have to walk to far between units if possible.) We were offered two units to choose from and blindly picked thinking they were about the same distance from our current unit. After securing the contract and moving in to the unit we realized that the other option was much closer and would have been a better fit…. That’s where Michelle stepped in and showed out! Michelle, called me personally and went out of her way to make all the necessary adjustments so that we could move into the other unit which will help my family member out immensely. Michelle was even able to get the unit change fee WAIVED, and even allowed us additional time to have everything moved over. Which is such a big help to us. Michelle, I know you are an indispensable asset to Allsafe storage, customer service like yours is almost unheard of in today’s time. We appreciate you more than you know, thank you so much. Oh yeah, she even gave us a free lock to secure the other unit while we move everything over. (See I told you, she’s amazing! :)

I got jerked around by Public Storage while my moving crew was about to start unloading so I left their property and drove right over to Allsafe. I signed up hassle free with Michelle. Not only are there rates better, and the facility is so much nicer/safer/cleaner, but the staff here is onsite and on top of it!!!! I am so glad the Universe intervened and saved me from PS, I’m already so much happier with my decision. Shout out to Michelle for recognizing the urgency in my situation and going the extra mile to make sure I got all setup, pain free. Thank you!!!!

I am thoroughly impressed by your staff at All-Safe San Leandro. From the first time I made contact with a human; Maria Elena and Katie were kind and thoughtful. They actually listened to what my concerns were and were very patient and accommodating. There has not been a moment where their demeanor or follow through has lacked. Please continue training your employees in this manner. The world of commerce would be a better place if we had more folks like this working in retail. I am a longtime customer of many years. MC